At Mount Retreat Resort, we collect and process Personal Data in accordance with applicable laws and only to provide a better, secure, and personalized guest experience. The information we collect helps us manage reservations, provide hospitality services, enhance your stay, and maintain safety within the resort.

Personal Data That May Be Collected

Name
Gender
Postal / Residential Address
Telephone Number
Email Address
Financial Information (Credit / Debit card & payment details)
Language Preference
Date & Place of Birth
Nationality & Government-issued Identification (Passport, Visa, ID cards)

Additional Data Collected When Needed

Employer details (for corporate / business bookings)
Past stay history, preferences, requested services & amenities
Details of family members, companions & children’s ages (if applicable)
Audio, photo & video surveillance from security cameras located in common resort areas
Security personnel body camera recordings (when required for safety)